Release Notes

NCTI Pro

Current version:

• MetaDirectory 5.0.16.11362

Hotfix:

• Fixed an issue where a return value was evaluated incorrectly due to a customisation of the replicator for Microsoft Graph and Salesforce. This resulted in the replication not completing successfully.

Cloudya Web App

Current version:

• 1.4.5-2

Bug fixes:

• Fixed a minor bug in the search in combination with pagination.

Administration Portal

Current version:

• 1.14.5.0

Improvements:

• The timeout occurring while deleting an extension has been resolved

Bug fixes:

• The handset ID will now be updated when the base device is changed

Cloudya Web App

Current version:

• 1.4.5-1

Bug fixes:

• Fixed a bug where not answered outgoing calls were marked as missed calls in the history tab.

Cloudya Web App

Current version:

• 1.4.5

Improvements:

• Improved the message waiting indication for missed calls and new voice mails
• Improved raise hand & lower hand feature so that it is working for moderators and regular participants in all views
• Letters are now properly centred within the user icon
• The duplication of call forwarding rules works properly now and creates identical copies.
• Name resolution of contacts from the phone book has been improved. When dialling a phone number saved to the phone book, the according name of the contact will be displayed. Improved name resolution when you use a known phone number to establish a call.

Bug fixes:

• Fixed a bug in the migration wizard that caused the session to end when you added an admin account. This does not happen anymore.
• Fixed a bug so that the audio settings can also be saved when you have no active camera device
• Fixed a problem causing a console error in case multiple parties were creating dynamic conferences
• Fixed a bug where canceling call forwarding operations recreated a call forwarding rule
• Fixed a bug where the video of the presenter was visible in preview mode, although it was previously deactivated in cinema mode. User preference is now maintained for the call until it ends.

Administration Portal

Current version:

• 1.14.4.0

Bug fixes:

• Fixed a bug where the DECT handset ID was not updated when assigned to a new base

Cloudya Mobile App (iOS)

Current version:

• 1.14.1

Bug fixes:

• Fixed a bug that caused a blackscreen in Apple iOS 15.1 (Beta 2) 

NCTI Premium

Current version:

• 3.2.0

Server 3.2.0 (18514.20498):
 

Improvements:

• Improvements in search results with numbers stored in alternate formats

Bug fixes:

• CLI numbers now show in local format, not international
• Snom Blind transfer and CLI retained on transfer calls

Cloudya Web App

Current version:

• 1.4.4

Improvements:

• Improved the user interface of the call forwarding settings so that redundant information is no longer displayed
• Redesigned the conference detail view, improved the user interface of the "copy to clipboard" functionality
• Added a system notification and a sound to let users know when the internet connection is interrupted and telephony is offline
• Added an info badge to let users know about missed calls and new voice mails
• Improved the user interface to show users which voicemails have been listened to and which not; recent entries are now presented using bold fonts
• Improved the user interface of the voice mails; voicemails are now displayed from the newest to the oldest
• Adjusted the position of the "slow internet" notification; it is now shown at the same place as other snack bars and no longer on top of the remote video

Bug fixes:

• Fixed a bug that prevented users to confirm queues or other service extensions as destinations for call forwarding rules
• Fixed a bug that under some conditions caused a freeze during a search by the user
• Fixed a bug which caused the "lower all hands" button to be shown instead of the "raise hand" button for all conference participants after the first participant has joined; the "raise hand" button is now shown as expected
• Fixed a bug which caused very long conference names to hide the user interface; now long conference names are truncated and show full name on hovering over a conference name before the members list is loaded
• Fixed a problem which caused the participant list of a dynamic conference not to be properly updated
• Fixed a bug which disrupted the unattended transder of calls to phone book contacts; the unattended transfer of calls to phone book contacts now works if a user puts the first call on hold
• Corrected the icon colour and shape for emergency numbers in the phone book
• Fixed a bug which caused the app download links to show in the Desktop app; Desktop app users no longer see the mobile app download links on small screens when using the inspect console

Cloudya Mobile App (Android)

Current version:

• 1.13

New features:

• Introduced a new feature which supports shortcuts (DND and Call Forwarding Profiles) with a longpress on the icon in the homescreen

Improvements:

• Users without the Mobility Option can now use the app to manage their extension, e.g. call history, phone book or extension settings. Receiving and making calls via the app is only available for users with the Mobility Option

• Improved the syntax check of email addresses for usernames and passwords during the login

• Adjusted the wording in the click-to-dial menu

Bug fixes:

• Fixed a bug that caused the call-waiting indication tone not to end even though the caller had cancelled the call
• Fixed a bug which caused the callscreen to disappear sometimes after having accepted a call
• Fixed a bug that caused the last item in the Favourites list not to be visible due to the bottom navigation bar when scrolling; scrolling down now hides the bottom navigation bar
• Fixed a bug which disrupted the readability of Imprint and Terms and Conditions
• Fixed a bug which occasionally caused a crash on a recently installed app on Android 8 after having logged in
• Fixed a bug that occasionally caused a problem during an active VoIP call by allowing a GSM call to come through
• Fixed a bug due to a misleading button name which made it possible to delete all call records although none record was selected
• Fixed an issue which made it impossible for the host to see "manage participants option" when a local contact was added to the call
• Fixed a bug which caused a wrong icon to be displayed in the detail page f the call history for outgoing calls

NCTI Pro

Current version:

• 7.2.20

Clients:

• Metadirectory 5.0.14.11251

Improvements:

• The CRM Replicator for MS Dynamics 365 did not support the new authentication procedure for MS Dynamics 365; the new authentication procedure is now supported.
• Enhanced the Dynamics CRM Replicator with new login; adapted the aliases; adjusted the link (variable entry for primary key is now interpreted correctly). The CRM record is now opened properly.

Bug fixes:

• Fixed a crash in MetaServer.exe
• Fixed a bug that caused a communication error with the local database (CSV) and Notes replicator
• Fixed a bug which caused the LDAP and ActiveDirectory replicator  not to work if the LDAP server to be replicated was located on the same system as the MetaDirectory
• Fixed an error which occured when using the user management from the UCServer: When the Meta service was restarted, all users had access to all data. Only when the replicators were run, the permissions worked correctly and the respective users saw only the contacts they were allowed to see according to the permissions. 
• Fixed a problem which made it impossible to remove the database via "Database management -> Remove database"
• Fixed an issue which caused changes made in MetaDirectory Administrator under Default search\Advanced... to be reset after a server restart
• Fixed an error for Exchange 2016 EWS Replicator which caused "Autodiscover" not to work
• Fixed an issue in the Classic page web detail search (search term was not separated and stripped of commas)
• Fixed a bug in which the Classic page was copied, stored as a separate page and assigned to a separate LDAP node. This setting did not remain over the server restart.
• Fixed a bug that caused replication problems with DATEV Basis after an update to MetaDirectory 5.x. Replication started and was terminated with "failed" after some time.

NCTI Pro

Current version:

• 7.2.20

Clients:

NCTI Pro Windows 7.2.2.4754

NCTI Pro Mac 7.2.20 (21081801)

NCTI Pro iOS: 7.2.20 (21081801)

NCTI Pro Android: 7.2.20 (21081306)

Bug fixes and improvements:

Windows

Bug fixes:

• Several crashes of the Client have been fixed.
• Rarely occurring disconnections during softphone calls were fixed. In case of an error, a call was hung up after 2 minutes with "Timeout connection setup".
• Fixed an issue in the chat window of chat rooms that the presence of contacts was not displayed if they were not in the favorites/monitor.
• Fixed an issue with UCServer administration in the Lines section that caused the administration interface to rarely hang when lines were activated.
• Fixed a rare crash of the Client during a screen share.

iOS

Bug fixes:

• When changing the password in ActiveDirectory, there were problems with logging out or logging in with a new password in the app. This problem has been fixed.

Android

Improvements:

• Adjusted the headings in the contact search.

Bug fixes:

• Several crashes have been fixed.
• In case of too many unread text messages, an incorrect behavior occurred. This bug has been fixed.
• Occasionally, calls were not signaled in the app when the smartphone was in deep sleep mode. This obsolescence has now been fixed.

Cloudya Web App

Current version:

1.4.3

Improvements:

• Incoming call notifications are now shown for a longer time
• Removed unnecessary space above the hangup button

Bugfixes:

• Fixed a bug that resulted in the the ringback tone on outbound calls be sent through the ringtone device instead of the audio output
• Fixed a bug so that now function keys have a fixed height again
• Fixed a bug so that call placed on hold now never hides below the ongoing call menu anymore
• Fixed a bug in the call settings dialogue that kept the camera on the device activated
• As a result of a bugfix the toggle dialpad button is now shown correctly
• Fixed a bug where participants of a conference disappeared and appeared in the during the call

Cloudya Mobile App (iOS)

Current version:

• 1.14.0

Improvements:

• Missed calls are displayed as pop-up notification in the iOS lock screen
• If you have Cloudya set as a "Call Device" in iOS, calls are triggered from iOS contacts or tel. links in Cloudya
• If the app's access permissions to the microphone are subsequently revoked, the user will now receive a notice and a link to the settings
• Users without the Mobility Option can now use the app to manage their extension, e.g. call history, phone book or extension settings. Receiving and making calls via the app is only available for users with the Mobility Option

Bug fixes:

• Fixed a bug that did not show the Call Forwardig profiles in the settings menu after updating from iOS hybrid to iOS native
• Fixed a bug where no call was raised in Cloudya when triggered from the native iOS call list
• Fixed a bug where the "+" sign did not appear when long pressing the "0"-key in the dialpad
• Fixed a bug where a call was not ended for a caller one for the callee when the app was closed
• Fixed a bug where an incoming call is not answered when clicking on "accept" button
• Fixed a bug where a call could be switched to GSM even though no SIM card was inserted
• Fixed a bug that in rare cases you had to click the login button multiple times
• Fixed a bug where the "take session" dialog appeared when subscribing to a conference and entering the conference PIN
• Fixed a bug where the text for a Call Forwarding profile was not updated in the main navigation when switching profiles
• Corrections of typing errors

NCTI Standard for Windows

Current version:

• 1.2.0.258

Bug fixes:

• Fixed a bug that caused installation to fail on Windows systems with languages other than one of the supported languages (i.e. English, French, German, Italian, Polish, Spanish).
• Fixed a bug that could have caused the reading of the telephone settings to fail, which then led to the crash of the app.
• Fixed a bug that could have crashed the app when the Sage CRM plugin was disabled while debug logging was activated.
• Removed the screen popup configuration option "use icons" which did not have an effect.
• Fixed a bug that could have prevented the app from detecting that Outlook was installed.
• Fixed a bug that prevented the action URLs of Yealink Android phones from being deleted when the app was quit.
• The format of phone numbers that are dialed from Datev is now standardized before the numbers are being used. This now allows to use the dial plan to post process these numbers before they are dialed.
• Fixed a bug that prevented the Open Contact button to work for Datev.

NCTI Pro

Current version:

• 7.2.11

Clients:

• NCTI Pro Windows 7.2.1.4564
• NCTI Pro Mac 7.2.11 (21072701)
• NCTI Pro Android: 7.2.11 (21072301)
• NCTI Pro iOS: 7.2.11 (21072701)
• NFON ECSTA for SIP Phones 6.0.5.795

Bug fixes and improvements:

Windows

Bug fixes

• minor bug fixes

iOS

Bug fixes

• In certain cases, the app crashed or unwanted calls were displayed when the user logged out of the app and the app was not connected to the server. To avoid this, logging out of the app is only possible when the smartphone is connected to the internet.
• In the calls in the journal, the callback button was not visible in dark mode. This has been fixed.
• In certain cases, no audio was heard in VideoChats. This bug has been fixed.

ANDROID

Improvements

• Adjusted the headings in the contact search.

Bug fixes

• Some crashes were fixed
• In isolated cases, it was not possible to accept an incoming call. This problem has been fixed.
• An error in displaying an incoming or outgoing call of a contact has been fixed.
• In certain cases, chat messages were displayed twice. The error has been fixed.

ECSTA for SIP Phones

Bug fixes

• Fixed a problem where a certain number of consecutive communication failures between the components uaCSTAServer and ECSTA for SIPPhones resulted in disconnection (could only be fixed by restarting both components). The connection between ECSTA for SIPPhones and uaCSTAServer is no longer disconnected in these cases.

Cloudya Web App

Current version:

• 1.4.2

Improvements:

• Made sure that the invite participant model in conferences enables choosing from contacts
• Added a functionality to copy a phone number to the system clipboard
• Added an audio device stack that remembers the last used devices and falls back to the last used device

Bug fixes:

• Fixed a bug causing a superfluous white window to be displayed when downloading the desktop app; white window no longer appears
• Fixed a bug occuring with prefix-based call forwarding, in which correct error handling was missing, for example, when entering an invalid country code, such as +5
• Fixed a bug which caused a call pickup to be shown in a click-to-dial scenario in which a call pickup is not available; now call pickup buttons are only shown when they are available
• Fixed a freeze in the search functionality when a user entered certain special characters
• Fixed a bug which caused displaying an incorrect user BLF status for redirected voicemails; now the app shows the correct BLF status
• Fixed a bug that caused the DND status not to be shown properly when set directly after login; now it is displayed correctly
• Fixed a bug causing the the call history not to load when a user was in a call; the call history is now loaded as expected
• Fixed a loading issue that appeared when a user quickly switched between the call history and voicemails tabs
• Fixed a bug causing a wrong icon to be shown for callback activation in the new "Busy" call notification dialog
• Fixed a bug causing the page title not to be updated immediately when changing the language and to be still shown in the previous language; the page title is now shown in the selected language

Neorecording

Current version:

• 6.7

New features:

• New toggle button to collapse and expand recording details (sidebar)
• New search bar fo POWERplay Web
• Export of call recordings in MP3 format from POWERplay Web
• Export of call fragments from POWERplay Web
• Export of search results to a CSV file
• Live Listening feature in Neorecording Portal
• Audit messages for downloads with Download Client
• Audit messages for sessions time-outs
• System provider can configure tenant audit messages
• Support of Import/Export for ASC Recording Insights (UK only)
• Support of Cloud drives (S3, Azure, Google Cloud) for Import/Export jobs
• Support of OpenJDK in addition to Oracle Java
• New default password rules for new customers
• Transfer for storage includes transfer for replay
• Default number of possible failed log-in attempts is set to 10

Improvements:

• Report Neo

  – Function rights for access to and features in the application
  – Language selection
  – Change of colour palette for diagrams
  – Improved KPI display
  – Improved display of call duration for various types of calls
  – New aggregation tab: Possibility to select duration format (seconds, minutes, hours)
  – Better log in/log out functionality

• CLIENTcommand

  – Suppress pop-up windows
   

Bug Fixes:

• Fixed a bug causing the decision criterium "phone number" not to be displayed in the recording planner
• Fixed a bug related to the phone app toggle

For more information about the new features and changes in English, click Neorecording: What's New in August 2021?

For more information about the new features and changes in German, click Neorecording: Was gibt es Neues im August 2021?

Cloudya Mobile App (Android)

Current version:

• 1.12.2

Bug fixes:

• Fixed a bug that caused a very low ringtone to be played for incoming calls

Cloudya Mobile App (iOS)

Current version:

• 1.13.1

Bug fixes:

• Fixed a bug that caused incoming calls not to be received correctly in some rare cases
• Fixed a bug that made it impossible to call certain local contacts with the app, depending on the number format

Cloudya Web App

Current version:

• 1.4.1

Improvements:

• Replaced ReCaptcha by friendlyCaptcha as a contribution to an even better conformity to European data protection standards

Bug fixes:

• Fixed a bug which caused an audio loss when changing the audio device during an ongoing call
• Fixed an issue with conference buttons being uncklickable with more than four participants; conference buttons are working again as expected in different views with a participant-count greater than four
• Fixed a bug that resulted in search results overlapping the search filter buttons and a missing selection of the contact filter
• Fixed a bug fo the license page title where the title of the previous page was displayed; the page title is "license" as expected
• Fixed an error that occurred when entering a call forwarding source but not selecting a proposed source from the menu; now it is confirmed by the select key without a need for an extra confirmation
• Fixed a bug with prefix-based call forwarding which was missing proper error handling, for instance when you tried an invalid country code, e.g. +5
• Fixed a bug causing members from a previous conference to be shown in the conference participant list; now the list is updated/refreshed, therefore, participants from a previous session are no longer shown

NCTI Pro

Current version:

• MetaDirectory 5.0.13.1120

New functions/Improvements:

• Introduced MS Graph Replicator renaming and help customisation for MS Graph Replicator

Bug fixes:

• Fixed an error where the replication start time was displayed incorrectly for "weekly"
• Fixed a problem where data was not replicated on Windows Server 2012R2 due to a missing security protocol
• Fixed an issue where MS Graph checkboxes were not available in the directory tree
• MS NAV objects can now be extended with any attributes (custom fields) according to customer requirements. These custom fields are also delivered via the ODATA interface but are unfortunately not included in the supplied schema. Created a possibility for all attributes of an object to be replicable.
• Fixed a problem that occured when activating the ActiveDirectory user management – the MetaDirectory "hanged" in the connection setup
• Fixed a problem with MetaDirectory starting with disabled user management
• Fixed a problem which occured when changing the settings in "Search -> Default Search -> Advanced", the settings were set back to default after a restart
• Fixed a problem where the meta with UCServer user management sporadically failed to connect to the NCTI PRO client
• Fixed a problem that caused a crash of MetaDirectory/Admin and /Service after incorrect specification of a baseDN

Cloudya Web App 1.4.0

Current version:

• 1.4.0

New features:

• Revised the display of incoming and outgoing calls. With the new concept, several incoming calls are displayed at the same time. Furthermore, the notifications allow access to all Cloudya WebApp functions during incoming and outgoing calls
  

Bug fixes:

• Fixed a bug that occured when adding new function keys – function keys with empty display names were overwritten; existing function keys positions with empty display name are no longer overwritten
• Fixed a bug that occured with function keys in Favourites, showing contact icons instead of initials; function keys in favourites now show initials icons instead of contacts icons

Cloudya Mobile App (Android)

Current version:

• 1.12

New features:

• Added a notification and display of new missed calls and voicemail which are visible within a corresponding tab
• Launched an individual in-app rating by the users

Improvements:

• Added the possibility for users to subscribe to conferences directly from the search
• Added a feature allowing users to delete single, selected or all voicemails
• Introduced a feature allowing users to see in the contact details from which data source the contact has been created, if a contact is displayed more than once
• Improved the name resolution from the PBX phone book

Bug fixes:

• Fixed a bug that caused the app to crash when putting a participant on hold and then switching to the previous page using the Back button
• Fixed a bug that made the play button on voicemails not visible when the page was opened for the first time
• Fixed a bug which caused the GSM settings menu not to be displayed on a Galaxy XCover 4s with an active SIM card
• Fixed a bug that caused the app to crash during an incoming call, if the user a one-off microphone access
• Fixed a bug during which the mute status was displayed incorrectly in the call screen when switching between screens
• Fixed a bug which caused all entries in search lists to be displayed twice when switching between screens
• Fixed a bug which caused the ringtone not to be heard on the paired Bluetooth headset in some cases
• Fixed an issue which enabled logging into the app only for customers with the correct contract

Cloudya Web App

Current version:

• 1.3.8

Bug fixes:

• Improved prefix-based call forwarding, making it possible for prefixes with zeroes to be used, for instance +90 (Turkey)
• Fixed an issue ensuring that sequentially changed call forwarding settings are properly saved
• Fixed a bug occuring if the search on the phone tab after the same search term has been used on another tab; now the search works as expected
• Fixed an issue during a conference; leaving a conference is now communicated as a hangup
• Fixed a bug which caused buttons not to be clickable in the cinema mode whil the snack bar is visible; buttons are now clickable as expected
• Fixed a bug with device lists by updating the list in all the needed languages

NCTI Pro

Current version:

• 7.2 - Service Release 2

Clients:

• NCTI Pro Windows 7.2.0.4487
• NCTI Pro Mac 7.2.01-21061708
• NCTI Pro Android: 7.2.00 (21060101)
• NCTI Pro iOS: 7.2.01 (21061708)

Bug fixes and improvements:

Windows

New features:

• For the softphone connection, TCP or TLS can now optionally be selected as the transport protocol in addition to UDP. When using TLS, the media data is encrypted via sRTP.
• It is now possible to configure the encryption of the control connection between UCServer and Media Server via the UCServer administration. This eliminates the need for time-consuming manual adjustments in XML files.
• The custom tabs of the Client for Windows now support the Chromium-based WebView2
• Via the profiles on the UCServer, softphone lines can be administratively marked as such for the Windows client, allowing the user to automatically distinguish them from TAPI lines.
• It is now possible to search for keywords via regular expressions in the text chat of the ProCall Client for Windows and display them as a link.

IOS

New features:

• The iOS app now also supports Early Media for softphone calls if this was set for the telephone system during softphone commissioning on the UCServer.

ANDROID

New features:

As of UCServer version 7.2, the following functions can be used on the "Contacts" page:

• Contacts can be sorted (by display name, presence or phone number).
• Contacts that are not logged in can be hidden.
• Groups can be shown/hidden.

Cloudya Web App

Current version:

• 1.3.7

Improvements:

• Created better fallback name resolution for telephony devices for which no entries yet exist
• Enabled prefix based matching for a call forwarding rule of the extension, e.g. for incoming calls starting with +44 or +4989
• Enabled the user to show the login page in a specific language
• Ensured that the tooltip shows the complete audio device name if the device field is too small
• Improved support for EPOS/Sennheiser headsets (except SDW type series)
• Reduced the load on the client and backend such that the client will connect to the new conference event-stream only on demand
• When creating a function key, now the extension name is prefilled

Bug fixes:

• Fixed a bug with call waiting indications; now call waiting indications work immediately, without having to reload the app
• Fixed an issue; the ap now prevents in an edge case that calls are made that are supposed to fail
• Prevented the suggestion of unwanted translations by the Google Chrome translate plugin
• Fixed an issue with screen sharing: Screen sharing also works for users of the Desktop App clients

Nsoftphone

Current version:

• 12.4.0

New features:

• Added a possibility to create a new application database within the settings, if necessary

Improvements:

• Added TLS support for multiple crypto tags

Bug fixes:

• Fixed a bug causing a test module to be opened when deleting contacts
• Fixed an error in Outbound 200OK using TLS
• Fixed API issues with Google Contacts
• Fixed Speednavigator errors which occured with special monitor sizes
• Fixed a bug causing an Action-URL to be opened twice with incoming calls
• Fixed a bug causing GUI not to get the focus using shortkeys (e.g. Ninja/Classis GUI ALT+TAB)
• Fixed an issue with Google Contacts Login form to be opened

Noperatorpanel

Current version:

• 3.7

New features:

• It is now possible to create a new application database within the settings

Improvements:

• TLS now supports multiple crypto tags

Bug fixes:

• Fixed a bug in which test module has been opened when deleting contacts
• Fixed an error in Outbound 200OK using TLS
• Fixed API issues with Google Contacts
• Fixed an error with speednavigator which happened with special monitor sizes
• Fixed a bug in which action-URL has been opened twice with incoming calls
• Fixed an issue in which GUI did not get the focus using Shortkeys (e.g. Ninja/Classic GUI ALT+TAB)
• Fixed a bug in which Google Contacts Login form has been opened

Cloudya Web App

Current version:

• 1.3.6

Improvements:

• Phone numbers, which are set as call forwarding targets, are no longer truncated
• Labels in the conference dialogue now better distinguishes between the pin code of a host and participant
• When a conference room is empty, the participant count has been tweaked slightly so that it displays correctly
• The search terms in the search bar are now cleared after a search result item is interacted with

Bug fixes:

• Fixed a bug where editing and deleting of call history items during a call was not possible; it is now possible again
• Fixed a bug where the contact search did not work when reopening the app with saved credentials; contact search will now consistently work
• Fixed a bug in the system configuration, when searching for a user in the user page the create new user icon would disappear; the icon will now remain visible when searching for a user
• Fixed a signalling issue where the Cloudya web/desktop client responds with busy instead of temporarily unavailable when receiving a call while DnD is active; The behaviour is now consistent with the Cloudya mobile clients so that the web/desktop client now responds with temporarily unavailable
• When in a conference call, the status notification would overlap with the conference controls; this no longer overlaps
• Fixed some inconsistencies with the implemented check boxes in the history and contact page

Cloudya Web App

Current version:

• 1.3.5

Improvements:

• Improved the reliability of the conference room when a user then initiates a dynamic conference
• Ensured the localisation of the "Downloads" links of the login page
• Adjusted the download links for the Desktop app version 1.2.1

Bug fixes:

• Fixed a bug in a detached window during the video call in which the button layer was underneath the user name and was not clickable; the buttons are on top and clickable
• Fixed the behaviour and visual appearance of the mouse cursor for on-hold call items
• Fixed a bug causing the incorrect selection of the camera during the first log-in; the camera preview of the device settings dialogue now shows the camera that is selected by the user
• Fixed a bug which caused the number not to updated when the call was transferred; a displayed number in the call view now updates after a call transfer
• Resolved a bug of the BT600 dongle for Plantronics/Poly BT headsets; it is now possible to also accept calls with the headset when using the recent Poly branded "b" series of the dongle
• Fixed an inconvenience of the context menu for creating a function key from an external number; now the selected external number would be prefilled in the opened dialogue for adding a function key

Cloudya Desktop App

Current version:

• 1.2.1

New Features:

• The version number of the Desktop App is now available in two locations:
  1) in an "about dialogue" which is now also available for Windows users (previously only available for Mac OS users)
  2) under Settings – Info
• When invoking the app after the PC was idle for some time, e.g. put to sleep or the user lost internet connection, there is a reload page; previously, the user saw a white screen where the it was necessary for the user to know the hotkey to reload the page
• Links to data protection policy now open with an external browser
• The fax preview is now also available in the Desktop App

Bug fixes:

• Fixed a bug which caused the ringtone not to be played
• Fixed a bug which caused app store links for other platforms to be displayed when the user downsized the app; now the user cannot reduce the size of the Desktop App windows below the threshold
• Fixed the behaviour so that the telephony de-registers now when the user logs off

NCTI Standard for Mac

Current version:

• 5.0.3

New features:

• Added native support of Macs with Apple Silicon
• Added support of Yealink T4 and T5 series phones with firmware version 86

Improvements:

• Improved support for macOS Big Sur (11.0)
• Added a GUI for activating and deactivating debug logging

Bug fixes:

• Fixed a bug that prevented the display of connection settings when one of the connection names was empty; In addition, a connection no longer has an empty name

NCTI Pro

Current version:

• 7.1.7

Clients:

• NCTI Pro Windows 7.1.7.4336
• NCTI Pro Mac 7.1.70-21051902
• NCTI Pro Android: 7.1.71 (21052103)
• NCTI Pro iOS: 7.1.70 (21051902)

Bug fixes and improvements:

Windows

Bug fixes:

• Fixed a problem in UCServer administration which caused TURN server settings not to be saved when working with username/password
• Deactivated the SIP display again after this was reported as annoying in some environments; The SIP display info was activated in version 7.1.5 in the course of a new SIP provider (C+ITEC) and will only be evaluated there in the future
• Fixed a crash of the ProCall Client for Windows when switching the DPI scaling of the system when starting the client
• Fixed a problem with text chats when the basic setting was made not to save text messages to the database: the client was sent a false event after 3 hours that there was a new message, although this was not the case
• Resolved a problem with Outlook presence creation (IM integration) when SIP addresses were case-sensitive

IOS

Bug fixes:

• Fixed a bug which caused ProCall 7 Enterprise not to be opened on m1 Macs
• Fixed a bug which caused the ProCall Mac client not to be opened on the Big Sur operating system
• Fixed a crash which occured when putting the app in the background and bringing it back to the foreground when transferring a softphone call

Android

Bug fixes:

• Fixed various crushes
• Fixed an issue where sometimes push notifications for real-time communication would reach the Android app and the phone would not stop ringing as a result

Nmonitoring Queues

Current version:

• 21.04.3

Bug fixes:

• Fixed a bug causing cloning a report not to change the creator user correctly. Now if a user clones a report that they cannot edit, they will be able to edit the clone, since it belongs to them and not to the original creator of the initial report;
• Fixed a bug causing the permissions not to be updated correctly when switching between reports. Now switching between reports using the drop-down menu will update report permissions correctly, stopping users from editing reports they should not have access to;
• Fixed a bug where users were not allowed to change reports and time period. Now users can always change a Report's Time Period (but cannot save the new Time Period if they do not have permission to edit the report). This allows users to use the report freely without having to create a clone to change the time period;
• Fixed a bug where unsaved reports could be created even without permissions. Now users cannot create new reports by clicking on the HomePage InfoBox (without clicking on any particular link, but clicking anywhere else in the Reports InfoBox), if they do not have permissions to create a new report

Cloudya Web App

Current version:

• 1.3.4

Bug fixes:

• Improved and repaired the selection of mobility licenses for Business Standards tariffs; informs administrators that the mobility option is included for Business Premium contract users
• Fixed a visual bug causing spikes to be shown within the user icon at the contact detail view; the spikes are no longer shown

Nmonitoring Queues

Current version:

• 21.04.02

New features:

• Sharing of reports with internal and external stakeholders
• Easy handling of data blocks for the reports

Improvements:

• New Home Page for all user classes
• New Report page
• New NFON branded user interface 
• Improved Wallboard
• Improved Synchronizer
• Improved exports (PDF and XLS)
• Various security improvements
• Implementation of the Turkish language

Bug fixes:

• Removed disabled items from the Icon menu
• Fixed a bug ccasionally causing the Alias not to be sent correctly to the Agent page
• Fixed an issue causing a wrong queue login/logout buttons in Nmonitoring Queues Agent Page when dynamicLoginQueues=assigned
• Fixed an issue causing the call outcome to appead even if platform is disabled
• Fixed issues with Agent page font css import not working
• Fixed a bug causing Synchronizer not to read pjsip and sip agents from queue_log file or db
• Fixed a bug causing Synchronizer not to read queue_log data
• Fixed a bug causing Synchronizer not to create users
• Fixed a bug causing the explore system parameters to show wrong default configuration for the platform
• Fixed a bug causing the Synchronizer page to crash while importing configurations in Firefox
• Fxed an issue making Dbtest/Inspector clearer
• Improved the Security pack
• Fixed broken icons on Export Report page
• Fixed a bug in Security: Mitigation of verbose error messages
• Improved Synchronizer General Actions Panel
• Fixed the broken header of the tables in the administration section
• Fixed an issue with protecting items from deletion in Synchronizer
• Added a way to protect Agents and Queues from Configuration Synchronizer
• Call list fields: missing TRANSFERRED TO item
• Quick agent report, filters the realtime view as well without a notice
• Fixed a bug causing export Jobs not to be filtered by agent
• Fixed an issue with a month name in XLS/PDF exports
• Fixed the wrong label "Pause code" for Spanish
• Fixed a widget configuration queue scroll issue

Cloudya Web App

Current version:

• 1.3.3

Improvements:

• Added a new feature allowing to copy a conference invitation with the number and PIN of the conference to the clipboard
• Removed the first-time audio device selection dialogue for users which can only use the app for Click to Dial with a hardware phone

Bug fixes:

• Fixed a bug causing issues with adding a third party to a dynamic conference
• Fixed a bug leading to a missing ringback tone when placing an outgoing call; users hear the ringback tone now

NCTI Pro

Current version:

• Metadirectory 5.0.12.11109

New functions:

• New replicator MS Graph

Bug fixes:

• Fixed a problem where an ASN1 incompatibility resulted in unusable user administration
• Fixed a problem where the location for replicator with mutated vowel kept resetting to default when replicating
• Fixed a problem that no entries were displayed in the detail view of the web services / terminals
• Fixed an issue that the import replicator Office 365 could no longer connect via EWS (see new Graph Replicator)
• Fixed a bug sporadically causing no results to be delivered until a server restar, when searching AD datasets
• Fixed a bug causing the mail button on the MetaDirectory interface to be unclickable
• Fixed an issue leading to a display problem (the text was not readable due to insufficient text height) of the data sources in the group settings
• Fixed a bug causing a timeout when setting up the NAV replicator after entering the user credentials
• Fixed a bug causing different results to be presented when searching in MetaDirectory with the same search string

Administration Portal

Current version:

• 1.13.4.0

Improvements:

• Reduced the initial size of (empty master) lists

Bug fixes:

• Fixed a bug causing device parameters not to be deployed to all devices when multiple devices are created; all user input parameters are applied to all devices now

NCTI Pro

Current version:

• 7.1.6

Clients:

• NCTI Pro Windows 7.1.6.4191
• NCTI Pro Mac 7.1.61-21042104
• NCTI Pro Android: 7.1.61 (21041903)
• NCTI Pro iOS: 7.1.61 (21042104)

Bug fixes and improvements:

• Windows Client: Fixed a crash occuring when calling back the subscriber in the "Dialtone" state in an open call window which is still open
• Windows Client: Fixed a bug occuring when a caller could not be transferred (via "blind transfer") on the softphone if the call had previously been placed on "hold"
• Windows Client: Fixed a crash taking place when starting a video chat from the contact details by double-clicking
• Windows Client: Fixed a crash where the mute status of the microphone was displayed incorrectly after retrieving a held call
• Fixed an issue wherein Remote Desktop Services or Citrix environments, the presence setting "inactive when the console is locked" caused the presence to be permanently set to "inactive".
• iOS: Fixed a bug causing the loudspeaker to be disactivated; the loudspeaker now remains activated if it was switched on during ringing and a call is established
• iOS: Fixed an issue causing nothing to be heard in VideoChat
• iOS: Fixed a bug causing the internal phone numbers to be displayed incorrectly; the internal phone numbers are now displayed correctly in the call list
• iOS: Fixed a bug causing in certain cases TextChat messages not to be displayed
• Android: Fixed a bug causing an empty message (only spaces) to be sent in TextChat
• Android: Fixed a bug causing the display of "Recent conversations" to be displayed incorrectly when sharing content with a ProCall Mobile contact; "Recent conversations" are now displayed correctly
• Android: Fixed an error with the presence display in the search of administratively specified favorite contacts
• Android: Fixed a bug causing a file with .jpeg extension not to be correctly recognized as an image in TextChat

NCTI Pro

Current version:

• 7.1.5

Improvements:

• Android: Improved call quality during AV chats and softphone calls (with Connection Service disabled); problems with the volume and that the other party hears an echo have been fixed
• Android: If a contact is not in the favourites list, the presence is now retrieved in the contact details and VideoChat, if posible

Bug fixes:

• Fixed a crash of the UCServer administration when importing a previously exported configuration
• Fixed an incorrect status display in UCServer Administration under "Push Notifications"
• Windows Client: Fixed a problem with 'private' marked calls when the internal rights were only set to "Public" or "Business"; after hanging up, the display partially stopped on the other users about a call
• Windows Client: When using the function "Open Calendar..." function, too many connections were established to the Exchange Server; this fix affects the MAPI connection to Outlook
• iOS: Fixed a bug that in a video chat the microphone did not work and thus the other person did not hear anything
• iOS: Fixed a crash when putting the app in the background and bringing it back to the foreground when transferring a softphone call
• iOS: Fixed a bug in the NCTIPro MacClient and in the iOS App, causing the phone numbers in the journal not to be resolved correctly in certain cases

Cloudya Web App

Version:

• 1.3.2

Improvements:

• Aligned the detail view of a private contact with that in the contact list; the detail view now shows identical user symbols to the ones in the contacts list
• Visually aligned the dial button in the detail view of a call history item with the dialpad's dial button

Bug fixes:

• Fixed a bug causing outdated information to appear in the dynamic conference praticipants list; the list is updated correctly when participants join or leave
• Fixed a bug causing the participants list of a conference room not to update when the network connection changed
• Fixed a bug causing a logout from the app when the users reloaded the browser tab; reloading a tab no longer causes a logout
• Fixed a bug causing a failure in the update of a conference room participant list

Noperatorpanel

Version:

• 3.6

New features:

• Added CSV export values (transfered to, transfered from)
• Added a new SSC handler for SSC 2.0 generation
• Added an additional SRV DNS resolver
• Added new notification codes for user-to-user messages
• Added a further attribute to silent license date updates
• Added a new property for showing TAPI settings if advanced settings are disabled
• Added a parameter for showing the original phone number
• Added SIP Credential Deployment via GPO
• Added a Gravatar contact source interface
• Added a plugin handler for individual contact sources

Improvements:

• Improved the rendering engine
• Improved the speed of the Grid set-up
• Changed the starting process using a Splash
• Accelerated SVG objects in the grid view which used to cause timing issues
• Deactivated the source address detection for SIP
• Modified expire values
• Made several improvements of the SIP Stack
• Improved the RTP sorter handler
• Adjusted the crypto engine
• Improved the TAPI TSP connector
• Improved the paket handler for better jitter behavior
• Made several TLS impovements for encryption
• Adjusted the Outlook receiver
• Improved the Audio packet class
• Enhanced the Audio-Mixer
• Adjusted the SDP Header
• Enhanced the RTP class
• Prepared a new class for reinitializing new Audio devices
• br.exe model has been made obsolete (it was needed for graphical settings)
• Improved the TCP/IP v6 support
• Improved the RTP-packet latency
• Changed the Audio-Device Engine for new interface support
• Improved the TLS class with V1.3
• Improved the provisioning haptic in several functions
• Improved the Transfer and Attended Transfer features
• Made more TAPI services improvements for Terminal-Server environments
• Changed the local IP address; the e-registration of SIP accounts is no longer required
• Improved the Virtual Network devices
• Improved the setup update process/SType recognation
• Disabled /HideGui for "Windows Start" with regard to many misunderstandings.
• Improved the SRV DNS resolving
• Improved the Plantronics, Sennheiser USB support (changed units)
• Added display information with "- LOG MODE" to be more recognisable
• Added a feature allowing for the Speed Navigator to be disabled completely (Advanced settings)

Bug fixes:

• Fixed a bug occassionaly leading to a PickUP issue
• Fixed a bug preventing the CSV exported contacts via VOP to import correctly
• Fixed a bug causing the LSAP username not to be shown in the Mia master brand
• Fixed a bug causing an LDAP Negotiate not to work
• Fixed some small memory issues
• Fixed a bug causing the Action-URL handler not to respond with Incoming calls
• Fixed a bug causing the SSC Stack to have occasional errors
• Fixed a bug causing some errors the IP address change after DSL reconnect
• Fixed P-asserted-identity
• Fixed an error in the data object handler
• Fixed a bug in the IPC causing errors and adjusted it
• Fixed a bug causing an error in the provisioning class depending on the wrong attribute count
• Fixed a bug in TLS 1.3
• Fixed a bug causing the Network Adapter errors unter special circumstances
• Fixed a bug causing the Action-URL property "open browser/invisible" not to work properly (onCallDisconnected)
• Fixed a bug in the RTP Audio packet class leading to occasional errors
• Fixed a bug in the Setup ICO which prevented it from refreshing
• Fixed a bug causing the AES encryption module to crash with an access violations hint
• Fixed a bug causing the repainting of deletes contacts not to work properly
• Fixed a bug causing the wrong configuration POS for XML provisioning
• Fixed a bug in Short-Keys
• Fixed a bug in the TLS 1.2 support having occasional issues during the SIP negotiation
• Enrolled new XML provisioning properties
• Fixed a bug causing Call History entries not to be deleted by using the DEL button
• Fixed a bug preventing the Default skin not to be used with all cirmumstances
• Fixed a bug causing access violation after repaining local contact cards where the contact originally came from Google
• Fixed a bug causing a wrong Checkbox handling in the visit card view
• Fixed a bug causing an undocked windows formular without functionality to be shown under certain circumstances
• Fixed a bug causing errors in the Jabra device recognition
• Fixed a bug causing the application to block Shutdown and Restart

Nsoftphone

Version:

• 12.2.2

New features:

• Added a further attribute to the silent license date updates
• Added a new property for showing TAPI settings if advanced settings are disabled
• Added parameters for showing the original phone number
  – $OutgoingNumOrigin
  – $OutgoingNumDialed
  – $IncomingNumOrigin
  – $IncomingNumAfterRules
  – $PhoneNumberCleared
• Added SIP Credential Deployment via GPO
• Added a new SSC handler for SSC 2.0 generation
• Added an additional SRV DNS resolver
• Added new notification codes for user-to-user messages

Improvements:

• Deactivated the source address detection for SIP
• Modified expire values
• Made several improvements of the SIP Stack
• Improved the RTP sorter handler
• Adjusted the crypto engine
• Improved the TAPI TSP connector
• Improved the paket handler for better jitter behavior
• Made several TLS impovements for encryption
• Adjusted Outlook receiver
• Improved the Audio packet class
• Enhanced the Audio-Mixer
• Adjusted the SDP Header
• Enhanced the RTP class
• Prepared a new class for reinitializing new Audio devices
• br.exe model is obsolet now and was needed for graphical settings
• Improved the TCP/IP v6 support
• Improved the RTP-packet latency
• Changed the Audio-Device Engine for new interface support
• Improved the TLS class with V1.3
• Improved provisioning haptic in several functions
• Improved the Transfer and Attended Transfer features
• Made more TAPI services improvements for Terminal-Server environments
• Improved Virtual Network devices usage
• Improved the setup update process/SType recognation
• Disabled /HideGui for "Windows Start" with regard to many misunderstandings
• Will add a new property in the next version so that the GUI can be configured to start "minimized"
• Changed the local IP address; no longer re-registration of SIP accounts necessary
• Improved systems with multiple Subnets, VPN, VIs like VMware
• Improved SRV DNS resolving
• GUI no longer gets the focus with an incoming call
• Modified the Log-mode
• Improved Plantronics, Sennheiser USB support (changed units)
• Added display information with "- LOG MODE" to be more recognisable
• Speed Navigator can be now disabled completely (Advanced settings)

Bug fixes:

• Fixed a bug causing the repainting of deletes contacts not to work correctly
• Fixed a bug causing the wrong configuration POS for XML provisioning
• Fixed a bug causing the short keys not to work correctly
• Fixed a bug causing the TLS 1.2 support to sometimes have issues during an SIP negotiation
• Fixed a bug during which Action-URL handler did not respond with Incoming calls
• Fixed a bug with the Speed-Navigator position
• Fixed a bug leading to some SSC Stack errors
• Fixed a bug causing occasional errors during the IP address change after DSL reconnect
• Fixed a bug with P-asserted-identity
• Fixed an error in data object handler
• Fixed IPC errors and adjusted IPC
• Fixed a bug causing errors to occur in  Provisioning class depending on wrong attribute count
• Further fixed Speed-Navigator which dissapeared after changing the monitor sizes with negative size values
• Fixed TLS 1.3
• Fixed a bug causing occasional SSC Stack errors
• Fixed a bug causing Network Adapter to cause errors under special circumstances
• Fixed a bug causing the Action-URL property "open browser/invisible" not to work correctly (onCallDisconnected)
• Fixed a bug in P-asserted-identity
• Fixed a bug causing RTP Audio packet class to cause occasional errors
• Fixed a bug causing Speed-Navigator  to disappear if the monitor size is changed
• Fixed a bug causing the Setup ICO not to refresh
• Fixed a bug causing the AES encryption module to crash with an access violations hint
• Enrolled new XML provisioning properties
• Fixed a bug causing the default skin not to be used with all cirmumstances
• Fixed a bug causing the application to block Shutdown and Restart
• Fixed a bug causing an occasional Jabra device recognition error
• Fixed a bug causing GUI to always stay on top
• Fixed a bug causing the phone GUI to be no longer reachable when minimizing via fast formular wiping
• Fixed a bug causing the GUI to still get the focus during an incoming call
• Fixed a bug causing the Plantronics HUB information to appear with each software start if a plantronics headset is used without an installed HUB service
• Fixed a bug not allowing the GUI to be maximised under some circumstances

Cloudya Mobile App (Android)

Current version:

• 1.10.1

Bug fixes:

• Fixed a bug causing the app to crash when the app runs in the background and an error occurred in the VoIP communication; the app works as expected

Cloudya Mobile App (Android)

Current version:

• 1.10

Improvements:

• Improved control and view in subscribed and dynamic conferences: better management of participants as an administrator and a better overview as a member
• Improved the extension number display: the extension number is also displayed in forwarding profiles and in their search
• Removed the "New" label from the app icon, the app icon is displayed as expected

Bug fixes:

• Fixed a bug causing the app to crash when scrolling the search bar if a call came in at the same time
• Fixed a bug making it impossible to answer a call via GSM from the call history which was received via a nonpreferred trunk
• Fixed a bug causing the BLF icons in the conference detail screen and in conference subscription search to function irregularly; BLF icons function as expected
• Fixed a bug causing the dialpad to disappear when the app was coming out of standby; the dialpad appears as expected
• Fixed a bug causing the text "dieses Gerät" –when using the app in German – to switch between single and multiple lines in the search view when interacting with the view; the text is displayed in a single line as expected
• Fixed a bug making it impossible to use a custom phone number as a call forwaring destination without giving access to local phone contacts; it is possible to enter a custom phone number in call forwarding profiles without giving access to the local phone book
• Fixed a bug causing an incorrect details page to be displayed in the search when searching for external numbers
• Fixed a bug leading to a wrong detail page being displayed when searching for an external number
• Fixed a bug in the widget causing a wrong language to be displayed and calls to externals numbers not to work; the correct language is displayed and calls to external numbers are possible
• Fixed a bug causing the app to crash when using the main navigation while a snackbar was displayed; the app no longer crashes
• Fixed a bug causing the username not to be displayed when changing the language of the app; after changing the language of the app, the username is displayed in the user menu as expected

Cloudya Web App

Current version:

• 1.3.1

Improvements:

• Improved setting function keys/BLFs of the supported hardware phones: The number of function keys used to be limited to 129; it is now possible to define a maximum of 1024 keys
• Improved the tooltip help for new accounts: The tooltip help is now activated by default
• Improved handling faxes: Faxes can now be downloaded by clicking on the filename in the fax info view
• Improved user experience for Business Standard contract users without a mobility license: There used to be a "telephony offline" warning; now the users are free to use the web app for Click to Dial and the users receive status bar messages

Bug fixes:

• Fixed a bug in editing a voice mail causing the edit mode to stay active even when switching to other menu entries; the app now leaves the edit mode when the user goes to other menu entries
• Fixed a bug causing the search value to remain in the serach bar after ending a call; The search bar is cleared after the call has been ended
• Fixed a bug causing a small search bar to appear when editing in history; editing is cancelled and a page is reloaded
• Fixed a bug on the login page causing font size changes when hovering over the autofill suggestions; the font size does not change now
• Fixed a bug causing tool tips not to work in History, Contacts, Conference menues
• Fixed a bug making it impossible to select an emergency call country; All emergency call countries are now displayed and selectable in the user settings dialogue

Cloudya Mobile App (iOS)

Current version:

• 1.6

Improvements:

• Improved the display of incoming calls
• Optimised the app's communication with the local phone book

Bug fixes:

• Fixed a bug causing the app to terminate a call after multiple handovers (*8) from the desktop phone to the app and back
• Fixed a bug making it impossible to activate call forwarding to voicemail or busy with the button
• Fixed a bug making it impossible to scroll a very long list of sessions
• Fixed a bug making the status bar invisible when switching back to the online mode from the offline mode
• Fixed a bug making it impossible in some cases to call a number back from the voicemails

Administration Portal

Current version:

• 1.13.3.0

Improvements and bug fixes:

• Various internal improvements and bug fixes

Administration Portal

Current version:

• 1.13.2.0

New feature:

• Activated CUSTOMER for API and UI for default emergency call country for extensions

Improvement:

• Made the column "Hardware" in the "End devices" list visible

Cloudya Web App

Current version:

• 1.3.0-1

Improvements:

• Updated translations

Bug fixes:

• Fixed a bug leading to a login fail when logging into the app with email addresses comprising top-level domains with more than 4 characters, such as .shopping, .museum, .berlin or usernames containing an apostrophe, e.g. Marc.O'Reilly; login is possible with all email addresses

Cloudya Web App

Current version:

• 1.3.0

New features:

• Added a "Raise hand" feature in conferences: participants can raise a hand to express their wish to speak
•  Improved handling of national emergency numbers

Improvements:

• Improved conference experience
• Visually improved the navigation: reduced line spacing when a single menu entry stretched over multiple lines
• Added support for a call on hold for video so that participants on hold would not see a new video call
• Improved the overall stability of Plantronics headset support
• Improved call control support for Jabra headsets (requires special browser plugins)
• Improved the speed of the user login dialogue for usernames with more than 30 characters (the input took too long in the past)
• Made switching between connected cameras during a video call more reliable
• Users are informed when there is no camera device available
• The dialog for adding new function keys now better indicates what kind of input is expected from the user
• Added an echo test feature (*85) for video calls

Bug fixes:

• Fixed a bug in tenant management causing an endless loading spinner when reloading the user data; reloading no longer has such an effect
• Fixed the following bug: if Google translate browser plugins were installed in the browser, there was an attempt to translate the Web App; there is no more attempt to translate the Cloudya Web App
• Fixed a bug in the "Add queue" dialogue so that it is now possible to search for a specific queue again
• Fixed a bug causing the user to enter a pin when joining a subscribed conference from the call history; it is no longer needed to enter a pin when joining a subscribed conference from the call history
• Fixed a bug causing a ringback tone to be played by the ringtone device when making an outbound call;  the ringback tone for outgoing calls is played via the configured device
• Fixed a bug with Sennheiser Headsets preventing them to close a call modal dialogue after a previous call of the echo extension via the device settings dialog; the call modal can now be closed as expected
• Fixed a bug causing "Activate video" not to  reliably turn on video when in screen sharing mode and fullscreen mode; switching between screen sharing and camera or switching between different cameras is now reliably working
• Resolved a bug causing phone numbers to be incorrectly displayed with a leading %23; these numbers are displayed with a leading
  #-sign
• Fixed a bug causing the Captcha form to disappear after a page reload; the Captcha form remains visible as expected
• Fixed a bug causing the search bar not to be refreshed when clicking on the pen icon and then switching between sections (e.g. "delete all" was shown in settings)
• Fixed a bug causing the Web App not to load with the Safari web browser; login is possible,  though Safari is not recommended
• Fixed a bug with drag and drop for BLF keys; drag and drop works for BLF keys and search results as expected
• Fixed a bug causing the users to be redirected to a blank page when manually entering a non-existing path in the Web App; the users are redirected to the telephone view in /main/telephone
• Resolved a bug in tenant management causing a loading spinner to be still shown after search results were displayed
• Fixed a bug in the call history; "Add contact" also autofills the phone number when envoked by the context menu of the (i)nfo button
• Fixed a bug in tenant management where an "All" button appeared when searching for users; this button is no longer displayed
• Fixed an bug causing a save button to be disabled even if a new valid modified email is entered; the save button is visible and changing the user email works as expected

NCTI Pro

Current version:

• 7.1.40

Clients:

• NCTI Pro Windows 7.1.4.3972
• NCTI Pro Mac 7.1.40
• NCTI Pro Android: 7.1.40
• NCTI Pro iOS: 7.1.40

New features:

• For outgoing softphone calls, the error tolerance for receiving the SIP P-Asserted-Identity (PAI) has been increased if the network operator oversupplies or undersupplies a leading 0 in the destination party's PAI. If special formatting rules have been created in the past at the softphone line location because of such problems, they should be rechecked for correctness.
• Projects now also work with the softphone. The behavior has been adapted to a TAPI connection. This means that it is now possible to dial with different exchange codes via the "Prepare call" function if this is configured in the location.

Bug fixes and improvements:

• Several bugfixes and improvements

Cloudya Mobile App (Android)

Current Version:

• 1.9

Improvements:

• In order to prevent making unintentional calls, added a submenu with the function "Start call" which opens in the search, favourites and call history
• Made the buttons in the bottom navigation larger and moved the spacing a bit from the edge to the center; this allows for easy handling of the elements
• In the Favorites, added new and more understandable icons for the entries
• Made it possible to delete one, a selection and all entries from the call history

Bug fixes:

• Fixed a bug occasionally causing the app to crash after loggin in
• Fixed a bug causing the search to freeze, which mostly happened on Samsung devices with Android 10
• Fixed a bug causing a wrong conference name to be displayed when already in a conference and joining another conference
• Improved the check whether a VoIP connection exists; the message "Losing SIP Connection" will now appear a lot less often

Cloudya Mobile App (iOS)

Current version:

• 1.5

Improvements:

• Improved the display of incoming calls

NCTI Pro

Current version:

Clients:

• NCTI Pro Windows: 7.1.3.3924
• NCTI Pro Android: 7.1.31
• NCTI Pro iOS: 7.1.20

Add-ons:

• Metadirectory: 5.0.10.10936
• NFON ECSTA for SIP Phones: 6.0.2.710

New features:

• NCTI Pro Windows: 7.1.3.3924: The logging of the media server can now be set via the UCServer administration in the item "Events". This function should only be used for error analysis; otherwise, the system load may be increased with detailed logging.

Bug fixes and improvements:

• Several bugfixes and improvements

Administration Portal

Current version:

• 1.12.8.0

Bug fixes:

• Fixed a bug causing the creation of duplicate services; duplicates are no longer possible
• Fixed the concurrent line input validation

Cloudya Mobile App (Android)

Current Version:

• 1.8

New features:

• Added a support page with helpful information
• Enabled a subscription to a conference from the search or the favourites (conferences)

Improvements:

• In the search, gave the filter categories clearer names; futhermore, they are now displayed at a first glance
• Improved the handling and design of the call forwarding page
• Redesigned the bottom bar to match the current Android design
• Optimised the position of the snack bar
• Speeded up the search by reducing the number of search requests

Bug fixes:

• Fixed a bug causing a registered phone number ro be displayed wrong if it were taken from an older session; registered phone numbers are displayed correctly
• Fixed a bug causing the text in the navigation bar to be displayed in bold; the text is displayed as expected
• Fixed a bug causing the bottom app bar to disappear and remain hidden when switching tabs; the bottom bar remains visible
• Fixed a bug causing the loading of the search list to take a long time

Cloudya Web App

Current version:

• 1.2.4-3

Bug fixes:

• Fixed a rare issue causing the icons in the menu not to be displayed correctly

Cloudya Web App

Current Version:

• 1.2.4-2

Bug fixes:

• Fixed a bug causing Clicktodial (C2D) not to work without an audio input device
• Fixed a bug causing the outbound ringback tone to be played via the ringtone device; the ringback tone in outgoing calls is played via the configured speaker device

Administration Portal

Current version:

• 1.12.6.0

Implements:

• Allows deleting unregistered Yealink devices

Improvements:

• Various internal improvements

Bug fixes:

• Various internal bug fixes

Cloudya Mobile App (iOS)

Current version:

• 1.4.2

Bug fixes:

• Fixed a bug causing the ringtone to continue playing after answering a call; the ringtone stops as soon as the call is answered

• Fixed a bug causing Call Forwarding to display wrong user interface elements for "busy"; after switching to "busy" in forwarding profiles, the background is displayed correctly

Cloudya Web App

Current Version:

• 1.2.4-1

Bug fixes:

• Fixed a bug causing a user to get unmuted when opening the device settings dialogue during a muted call

NCTI Pro

Current version:

Clients:

• NCTI Pro Windows: 7.1.1.3548
• NCTI Pro MAC: 7.1.20
• NCTI Pro Android: 7.1.12
• NCTI Pro iOS: 7.1.10

Add-ons:

• Metadirectory: 5.0.9.10851
• NFON ECSTA for SIP Phones: 6.0.1.689

Changes:

• Major Release: V7
• User interface improvements
• Easy content sharing
• Simplified adaptation for business process integration
• Administrative configuration
• Large softphone environments

Cloudya Mobile App (Android)

Current Version:

• 1.7.1

Bug fixes:

• Fixes a crash when registering a mobile number on Android 11

Cloudya Web App

Current Version:

• 1.2.4

NEW:

• The settings dialog for devices settings has been completely redesigned and includes now a preview for video as well as volume controls for the selected audio device. 

Changes:

• A newly designed device setting dialogue has replaced the device settings menu
• When in a conference, participants receive a better visual image when they are muted by the moderator (microphone off, red background)
• "Call via custom number" has been removed from the context menu
• Fixed a bug making "New, Edit and Delete" buttons invisible in case of long function key descriptions; the buttons are visible
• Fixed a bug causing missed calls to appear in blue in the detail view of a missed call history; missed calls are shown in red
• Fixed a bug causing "Edit profile" header to be displayed instead of "Create profile" in the Callforwarding setting page; "Create profile" is shown as expected
• Fixed a bug leading to the mute/unmute function errors with Plantronics headsets; mute and unmute works as expected
• Fixed a bug on the login page with Downloads; the link is a direct link to the NFON Downloads page
• Fixed a bug causing a ringback tone to play in addition to a media stream played to the user; a ringback tone is played if there is no early media played already
• Fixed a bug showing titles over some buttons when hovering over them; the titles have been removed and only the icons are displayed
• Fixed a bug causing the object to drag and drop to become invisible; the drag-and-drop object is visible
• Fixed a bug with missing translations for the system configuration access button; the translations are available
• Fixed a bug causing a disruption in a subscrubed conference room control when a participant starts a dynamic conference; a subscribed conference control works as expected
• Fixed a bug not letting call forwarding profiles to be saved; call forwarding profiles can be saved
• Fixed a bug showing an unnecessary text in a browser title under Settings; the correct title is shown
• Fixed a bug making calls with a double click impossible; it is possible to make calls with a double click

Cloudya Mobile App (Android)

Current Version:

• 1.7

New features:

• Possibility to create a Cloudya app widget on the Android home screen which allows you to call your favourites and conferences without prior opening of the app

Bug fixes:

• Fixed a bug causing an unstable app operation after having closed the details page in conferences; the app operates in a stable way
• Fixed a bug causing the app to crash when using Call with and starting a call from Favourites; the app works as expected when using the Call with function when a number is dialled from the Favourites list
• Fixed a bug causing the absence of conference options when starting a dynamic conference when in an external call; it is possible to start a dynamic conference when calling to an external number
• Fixed a bug causing a malfunction of BLF signalisation; the BLF signalisation has been optimised
• Fixed a bug causing the a pickup group title to be displayed incompletely; the width of the pickup group dialogues has been optimised to better fit the width of the text therein
• Fixed a bug in Details causing the searchbar to disappear when closing the detail page of the entry and therefore making the search impossible; the searchbar is available as expected
• Fixed a bug causing the head up notification for missed calls not to display the latest missed call; the latest missed call is displayed in the notification as expected
• Fixed a bug which made making calls impossible after activating and deactivating the flight mode; VoIP calls are possible shortly after the flight mode has been deactivated and the Internet connection has been re-established

Improvements:

• Wording in the search has been improved
• The settings menu has been redesigned; the menu items have been regrouped and thematically structured as well as adjusted according to improved user experience specifications
• Enabled opening a submenu in the settings when tapping on the entire menu item
• Improved the behaviour and view of the app when there is no internet or the internet connection is lost (offline mode)
• A mobile number is correctly displayed in the settings menu if the number has been registered
• The Favourites list is only updated when necessary
• The phone ID is displayed in the personal settings; this will be helpful when contacting the support 

Cloudya Mobile App (iOS)

Current version:

• 1.4

Bug fixes:

• Fixed a bug causing incoming calls to remain in the state "connecting" when answered; incoming calls no longer get stuck in this state

• Fixed a bug causing calls to end immediately after answering in certain scenarios

• Fixed a bug with attended transfer causing the first call to be simply hung up

• The list of available voicemails will now load reliably

• The button for „call pickup“ is now visible even with very long favorite names

• The title in the "Pickup groups" dialog is now translated into all available languages

Cloudya Web App

Current version:

• 1.12.3.-1

Bug fixes:

• Fixed a bug for users of Platronics headsets which caused the green call bar to keep counting minutes aftetr the call has been terminated; the green bar is not displayed after the call has been ended